Privacy Policy

Last updated: March 31, 2026  ·  RENEW-FOREVER  ·  renew-forever.com

1. Who We Are

RENEW-FOREVER ("we", "us", "our") operates the website renew-forever.com, an online service providing satellite TV server renewal subscriptions. We are based in Romania and operate globally.

For any privacy-related questions, contact us at: WhatsApp +20 109 772 2133 or via our contact page.

2. Information We Collect

We collect the following types of information when you use our website:

• Order information: Your serial number or Box ID, the product you purchase, and order details.
• Transaction data: Cryptocurrency wallet addresses and transaction hashes related to payments.
• Technical data: IP address, browser type, pages visited, and time spent on the site (collected automatically via Google Analytics).
• Communication data: Messages you send us via WhatsApp, Telegram, or our contact form.

We do not collect or store credit card numbers, bank account details, passwords, or sensitive personal identification documents.

3. How We Use Your Information

• To process and fulfil your renewal orders
• To activate your server subscription
• To provide customer support
• To improve our website and services using analytics data
• To comply with legal obligations
• To display relevant advertisements via Google AdSense

4. Google Analytics & AdSense

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect anonymised data about page visits, session duration, and traffic sources. This data is processed by Google LLC and stored on their servers.

We use Google AdSense to display advertisements on our website. Google uses cookies to serve ads based on your prior visits to our website and other websites. You can opt out of personalised advertising by visiting Google Ads Settings.

5. Cookies

Our website uses the following cookies:

• Essential cookies: Required for the website to function (shopping cart, session management).
• Analytics cookies: Google Analytics cookies (_ga, _gid) to track website usage anonymously.
• Advertising cookies: Google AdSense cookies to serve relevant advertisements.

You can control and delete cookies through your browser settings. Disabling cookies may affect some website functionality.

6. Data Sharing

We do not sell, rent, or trade your personal information. We may share data with:

• Service providers: NOWPayments (payment processing), Google (Analytics and AdSense), iksgo.com (server activation verification).
• Legal authorities: When required by law or to protect our rights.

7. Data Retention

We retain order information for up to 2 years for support and dispute resolution purposes. Analytics data is retained according to Google Analytics default retention settings. You may request deletion of your data at any time by contacting us.

8. Your Rights (GDPR)

If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to correction of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise any of these rights, contact us via WhatsApp or our contact page. We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. All data is transmitted over HTTPS encrypted connections. However, no internet transmission is 100% secure and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact